Terms & Conditions

Welcome to Star Live Perfumes Trading LLC. These Terms & Conditions explain the basic rules for using our website, contacting our store, and purchasing or inquiring about our perfume products.

By using this website or contacting us through WhatsApp, phone, email, or our store, you agree to the terms listed on this page.

Business Information

Business Name: Star Live Perfumes Trading LLC
Location: Union Coop Hypermarket, Hessa St, Al Barsha 3, Dubai
Phone / WhatsApp: +971 52 537 6262
Email: liveperfume29@gmail.com

Products and Availability

We offer Arabic perfumes, Oud perfumes, and selected fragrance products. Product availability may change based on stock, supplier updates, and customer demand.

Images, descriptions, and product names on the website are provided to help customers understand our available perfume options. Actual packaging, bottle design, or availability may vary depending on current stock.

Pricing

Product prices may change without prior notice. Final prices will be confirmed before purchase through WhatsApp, phone, email, or in-store communication.

Orders and Inquiries

Customers can contact us through WhatsApp, phone, email, or by visiting our store. Sending an inquiry does not confirm an order until product availability, price, and payment details are confirmed by our team.

Payment

Payment terms will be confirmed at the time of purchase. Customers are responsible for checking the product, price, and order details before completing payment.

Delivery and Collection

Delivery or collection options may depend on location, product availability, and order value. Any delivery charges, timing, or special conditions will be shared before confirmation.

Returns and Exchange

Returns and exchanges are handled according to our Return / Exchange Policy. For hygiene and product safety reasons, opened or used perfume products may not be eligible for return or exchange unless there is a confirmed product issue.

Product Use

Customers should use perfume products as directed. Avoid contact with eyes, broken skin, or sensitive areas. Keep products away from children, heat, and direct sunlight.

If you have allergies or sensitivity to fragrance products, please check the product details carefully before purchase.

Website Content

The content on this website is provided for general product and business information. We try to keep information accurate and updated, but we do not guarantee that all details will always be complete, current, or error-free.

Third-Party Links

Our website may include links to third-party platforms such as WhatsApp, Google Maps, or social media pages. We are not responsible for the content, privacy practices, or actions of third-party websites or platforms.

Limitation of Liability

Star Live Perfumes Trading LLC will not be responsible for indirect loss, misuse of products, website interruptions, third-party platform issues, or customer decisions made based on incomplete information.

Changes to These Terms

We may update these Terms & Conditions from time to time. Any updates will be posted on this page.